CANADA DISTRIBUTORS: Due to tax changes, we are unable to fulfill online orders. Please email [email protected] to confirm pricing and place an order.
NOTICE: Due to supply chain & industry-wide changes, orders may take up to 15 business days to process and ship. Thank you for your patience and understanding.
Frequently Asked Questions
Go to Aviniprint.com, locate the Order Now button, and complete all required form fields. Review your order to ensure accuracy with no errors in spelling or punctuation. Once AviniPrint receives your payment, AviniPrint will send an order confirmation to the associated email. Orders are processed accordingly in the order they are received.
AviniPrint will ship the order to the address specified at the time of ordering and in the order email confirmation, provided that all applicable payments have been received, using AviniPrint’s standard methods for packaging and in accordance with the Distributor’s chosen delivery option. Shipments are estimated to arrive 10 – 15 business days from the confirmed order email.
The distributor agrees that the risk of loss on printed orders is passed to you upon our release to our delivery carrier.
If an order is refused at the time of delivery or undeliverable orders, if requested, AviniPrint will reship the order at the Distributor’s expense.
You may cancel your order within 12 hours of placing your order by submitting a cancellation request. You will be refunded the full amount within 3 business days. Cancellations are charged a flat rate of $5.99.
Orders are refundable if print quality does not meet Avini’s brand specifications or is damaged in the packing process. Please follow these instructions:
1) Upon arrival inspect your order carefully and declare any and all defects, non-conformances or damages, immediately submit a ticket with supporting images of order issues. A quality assurance representative will contact you within 24-48 hours if a reprint or refund is appropriate.
2) Aviniprint will grant 5 business days to respond at first attempt with the approved solution. If there is no response, Aviniprint will assume that the issue has been otherwise resolved and no reprint or refund will be given.
3) After the approved solution is agreed then, unless we agree otherwise, you must return the entire original print order to the return address provided on the shipping container, within 15 calendar days after the date the solution is approved. If you do not return the order within this time frame the refund is null and void.